Terms of service

Last updated: June 2026

These Terms of Service ("Terms") govern your use of cheoni.com and any purchase made from Cheoni, operated by SS Digital Ventures LLC. By placing an order or using our site, you agree to these Terms. If you do not agree, please don't use our site or place an order.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order with us. By using this site, you represent that you meet this requirement.

2. Products & Pricing

We describe our products as accurately as possible. Prices are shown in your local currency, with the U.S. dollar (USD) as our base currency, and are tax-included. Prices may be updated at any time; changes will not affect orders already confirmed. In the event of a pricing or listing error, we reserve the right to cancel the affected order and issue a full refund.

3. Orders & Payment

By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method. Orders are processed once payment is confirmed. See our Payment Policy for accepted methods.

4. Subscriptions & Automatic Renewal

Some products are available as a recurring subscription. By enrolling, you authorize us to automatically charge your chosen payment method at the start of each renewal period, at the price disclosed to you at checkout, until you cancel.

  • You'll receive advance notice by email before each renewal charge, as required by applicable auto-renewal law
  • You may cancel at any time before your next billing date by contacting support@cheoni.com, with no cancellation fee
  • A charge that has already been processed is not refunded as a result of cancellation, but no further renewals will occur once you've cancelled
  • We'll notify you by email in advance of any change to your subscription price or terms

5. Shipping & Risk of Loss

See our Shipping Policy for delivery timelines, carriers, and shipping restrictions.

6. Returns & Refunds

See our Return & Refund Policy for the terms of our 60-Day Money-Back Guarantee.

7. Product Disclaimers & No Medical Advice

Our products are cosmetics, formulated and marketed as such. They are not intended to diagnose, treat, cure, or prevent any disease, and no statement on this site has been evaluated by the U.S. Food and Drug Administration. Product descriptions, marketing claims, and customer testimonials describe typical or expected use and are not a guarantee of specific results for any individual — results vary from person to person. Nothing on this site is a substitute for professional medical or dermatological advice. If you have a skin condition, are pregnant or nursing, or have known sensitivities, consult a physician or dermatologist before use.

8. Intellectual Property

All content on cheoni.com — including product names, images, videos, and text — is the property of SS Digital Ventures LLC or its licensors and may not be copied, reproduced, or used without written permission.

Copyright Complaints

If you believe content on our site infringes your copyright, email support@cheoni.com with a description of the work, its location on our site, and your contact information, and we will investigate promptly.

9. Prohibited Use

  • Using the site for any unlawful purpose
  • Attempting to interfere with the security or functionality of the site
  • Submitting false information when placing an order or requesting a refund
  • Reselling products purchased from us without our written authorization

10. Disclaimer of Warranties

This site and all products are provided "as is" and "as available," without warranties of any kind, whether express or implied, except as expressly stated in our Return & Refund Policy.

11. Limitation of Liability

To the fullest extent permitted by law, SS Digital Ventures LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or site. Our total liability for any claim relating to an order is limited to the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold SS Digital Ventures LLC harmless from any claim or demand, including reasonable attorneys' fees, arising from your misuse of the site, violation of these Terms, or violation of any law or the rights of a third party.

13. Dispute Resolution & Arbitration

You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the site will be resolved by binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court.

  • Class action waiver: You and we agree to bring claims only in an individual capacity, not as a plaintiff or class member in any purported class, consolidated, or representative proceeding
  • Arbitration will be conducted by a neutral arbitrator under the rules of a recognized arbitration provider
  • This section does not prevent either party from seeking injunctive relief in court for intellectual property infringement

14. Governing Law & Venue

These Terms are governed by the laws of the State of Missouri, United States, without regard to conflict-of-law principles. Subject to the arbitration agreement above, the state and federal courts located in Missouri will have exclusive jurisdiction over any dispute not subject to arbitration.

15. Severability & Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. These Terms, together with our referenced policies, constitute the entire agreement between you and us regarding your use of the site.

16. Force Majeure

SS Digital Ventures LLC is not liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, carrier disruptions, labor disputes, or governmental action.

17. Changes to These Terms

We may update these Terms at any time. Changes take effect upon posting to this page; continued use of the site after changes are posted constitutes acceptance of the revised Terms.

18. Contact Us

Customer Service & Contact
Trade Name: Cheoni
Company Name: SS Digital Ventures LLC
Address: 2103 South Kings Avenue, Springfield, Missouri 65807, United States
Email: support@cheoni.com
Phone: +1-417-512-3999
Hours: 9:00 AM – 5:00 PM Central Time, Monday – Friday
Response Time: Within 1 Business Day